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Today was Buddy my cat's first visit with Dr. Shah. He and his staff are excellent !Professional and welcoming. Very clean waiting areas and exam rooms. It's quite apparent that everyone there loves animals. More than pleased with the total experience. Buddy thanks you. I thank you.
We first took our diabetic cat, Buddy, to GBAH back in 2005. Dr. Shah and the staff were incredible with Buddy and he got the best care imaginable. Sadly, we lost Buddy in 2009 and then our cat, Mister, in 2011. We now have two others, Abbie & Biscuit. Thankfully, they are both healthy (knock wood) but we always look forward to our routine visits to GBAH. We HIGHLY recommend Dr. Shah and the staff of GBAH to anyone in the area. Great people and the best care for your animals!
So incredibly impressed with Glen Burnie Animal Hospital. We have been seeing Dr. Shaw for a while, and she is fantastic. However, this post is for the vet technicians. My dog has been kicked out of most establishments that will clip nails because of how anxious she is. These technicians must have the magic touch because she has had her nails clipped each time with no problems. It’s so comforting knowing I don’t have to go far to take care of my dog’s needs. Thank you for all you do!
I met Dr Krebs 2007 during an emergency. My cat Loki was not himself- howling and in obvious pain. I call GBAH and they got me in right away. They had explained everything so that I could make an informed decision. Unfortunately, he couldn't be saved. But Dr Krebs and his staff we're there and so caring! I began to bring my Bonnie to Dr Krebs and he was so gentle and wonderful with her. She really didn't mind him at all. Even during the treatments that she ( or any if us) would find undignified.
When she needed bladder surgery, Dr Krebs was thoughtful of my financial needs. He understood that it was a financial burden and allowed my to make payments. Not many offices will allow you to do that!
When I found my Bonnie one morning, not moving and in obvious distress, the office got me in as soon as they could. Dr Shah was wonderfully attentive and thorough. He explained everything, gave me the financials so there were no hidden costs and explained why he recommended certain tests. Unfortunately, it was her time and the office recognized how hard it is to lose a family member. After Bonnie was gone, I received a card- handwritten- telling me how sorry they were for my loss. That touched me so much and it really has stuck with me. In a great way!
I keep coming back because of the great staff. Just recently I brought in my 2 youngest-Ash and Mao. Dr Krebs was more than gentle and patient with both of them. But Ash still got his point across to Dr Krebs that he was protesting the exam- by gently moving the Dr's hand with no claws extended. I know they trust him, I do.
The office recognizes that taking care if family members who are furry and have four legs is financially a big responsibility. I love the fact that they understand that. I am not taking my "kids" to see the vet; I am taking them to visit friends. I have never had a bad experience with them and will continue to see Dr Krebs because of his caring nature- for both animal and parent alike.
Thank you GBAH for your wonderful service and caring staff!!!! I will be seeing you all for years to come for all my "kids". If you want the best for your "kids", don't hesitate to make an appointment.
By far the greatest customer service I’ve had.
Each person cares for my dog from the front desk to the vet and techs.
We have had many pets to the GBAH over the years and have found both the staff and Dr. Shah compassionate to the pets they serve and that means a lot to us. I think we have not just a folder but a file cabinet there! Every animal we have taken has been given the best treatment possible. In the sad event of having to put one of our pets down, many times the attending staff has cried along with us. That is not business as usual and it means much in such a difficult time. We would highly recommend them to anyone wishing the best for their fur baby.
We've been coming to Glen Burnie Animal Hospital for 35 years. We love the staff, especially Debbie and Dr. Krebs. The separate waiting room for cats make it so much less stressful for our family's cats.
Ah, where to start with our sweet Izzy girl? We rescued Izzy, a pure breed Rottweiler in August, when we got her she was very malnutritioned and had a terrible ear infection! We immediately within the first 3 days of adopting her, took her to GBAH! We did find out she in fact had a terrible infection which was also affecting her eyes! Got some meds and she started to feel better! About a month ago, Izzy developed yet another ear infection, as before antibiotics were prescribed. The day of her follow up, she was fine! Ear infection gone again. About 6pm that evening, we noticed Izzy wasn't herself. Her hind legs were not working, due to her breed we thought "maybe she hurt her hips" as that evening progressed Izzy declined rapidly- she was messing in the house (which she doesn't do) she wouldn't get up for a treat. She was very very week! By the time we work up early Tuesday morning, all of her body let loose- we thought for sure we were losing our girl! We called GBAH immediately and they had us come in right away! They couldn't believe the difference in her just in 24 hours of seeing her. Dr. Pinkham let us know, that it could be Parvo. That scared me! They did blood work- Parvo was negative! We were then told her blood work was consistent with Addison's disease, and that Izzy was having an addisonion crisis, which in fact would kill her! She kept for the day and given IV fluids! When we picked her up she was back to her old self! Addison's means injections every month! Dr. Pinkham kept her again on Thursday- more fluids and the actual Addison test! And well our Girl is a Addison doggie! I ordered her medicine Friday (due to the fast acting staff) I was able to get the medicine by Saturday and the staff had us come right in!! Today, nearly 2 weeks later Izzy is back to her happy, lovable playful self!! Thank you so much to GBAH for caring about my girl as much as you did! Thank you, Dr Pinkham for being more than just a Dr����
I have been coming here for a long time and will say I never have any issues with the staff here. They are great with my animals and Jamie my dog gets so much love when she goes for check ups so that makes me feel good. I would tell anyone that has a sick animal this is the place to go for the knowledge and love that your animal will receive from the moment you walk in the door until you leave.
Thanks to Dr. Shah and A Awesome Surgeon and staff My Munchkin is ALIVE at this very moment !! I HIGHLY RECOMMEND THIS AWESOME PLACE!!! Thank you all for your kindness and understanding that my fury child means the WORLD TO ME ...
GB animal hospital has the most caring, sympathetic and knowledgable staff I've ever come across. My fuzzy baby loves to see them and the staff makes you feel like family.
The Doctors at GBAH offer nothing but the best in treatment to both their sick and well patients.
This was our first visit the staff and vets are so incredible they help my 14 year old boy and made us feel like family. i highly recommend them. so helpful and they work with you when you have a budget!! a+++++ rating.
Glen Burnie Animal Hospital has been my go to Vet for 25 years. They care about their fur patients and parents. They are truly an advocate for these animals and give 100% of time, attention,and care. you can clearly feel the love and passion from all staff. I will not go anywhere else.
FYI: Kim at the front desk is wonderful and made my very anxious dog Lexi feel at ease.
Glen Burnie Animal Hospital thank you for all you do especially today Feb. 5,2020 I had to make a heart wrenching decision and you made it bearable and for that I'm so very grateful. thank you!